We highlight stories of five platform workers who share their experiences, including how they started this work, what digital practices they employ, how they run their business during COVID-19, and challenges faced in this type of work.
Explore study findings on each sector
Logistics – Fast-paced work, driven by the algorithm. Structured weekly earnings, support in bookkeeping, budgeting, and saving.
Creatives – Digital channels as a source of inspiration, distribution, and a platform to educate audiences on the value of art.
MSEs – Experiences with platform sales (via formal marketplaces, social commerce, paid and free online advertising).
Crosscutting themes – Reflection on cross-cutting themes around rurality, gender, inclusion for differently-abled people, and fractional work.
This platform livelihoods research was conducted by Qhala in collaboration with Caribou Digital and in partnership with the Mastercard Foundation.